{"id":6345,"date":"2021-11-21T00:21:05","date_gmt":"2021-11-21T00:21:05","guid":{"rendered":"http:\/\/a8759758b2.nxcli.io\/?post_type=docs&#038;p=6345"},"modified":"2026-09-03T14:44:49","modified_gmt":"2026-09-03T14:44:49","password":"","slug":"commande-remboursee","status":"publish","type":"docs","link":"https:\/\/couponaffiliates.com\/fr\/docs\/order-refunded\/","title":{"rendered":"Que se passe-t-il lorsqu'une commande est rembours\u00e9e ou partiellement rembours\u00e9e ?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Les remboursements complets et partiels sont pris en charge par le plugin.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lorsqu'une commande est rembours\u00e9e, la commission gagn\u00e9e pour cette commande est mise \u00e0 jour et d\u00e9duite de la \"commission non pay\u00e9e\" si elle a d\u00e9j\u00e0 \u00e9t\u00e9 accord\u00e9e (et n'a pas encore \u00e9t\u00e9 pay\u00e9e).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour les remboursements partiels, il recalculera et ne d\u00e9duira la commission que pour le montant rembours\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous pouvez \u00e9galement utiliser l'option \"Retarder la commission\" sous \"Paiements\" pour retarder l'attribution de la commission non pay\u00e9e pendant un certain nombre de jours, par exemple la dur\u00e9e de votre politique de remboursement :<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"742\" height=\"148\" src=\"https:\/\/couponaffiliates.com\/wp-content\/uploads\/2021\/11\/98sdgn409ng893q4.png\" alt=\"\" class=\"wp-image-6346\" srcset=\"https:\/\/couponaffiliates.com\/wp-content\/uploads\/2021\/11\/98sdgn409ng893q4.png 742w, https:\/\/couponaffiliates.com\/wp-content\/uploads\/2021\/11\/98sdgn409ng893q4-300x60.png 300w\" sizes=\"(max-width: 742px) 100vw, 742px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Amount-only refunds (PRO)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you type a total into the refund box without allocating the refund to specific line items, there are no products for the plugin to recalculate from, so the commission stays as it was.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When the commission already granted to an affiliate is higher than the order&#8217;s current calculated commission, the &#8220;Coupon Affiliate&#8221; box on the order edit screen flags it with a one-click <strong>Deduct<\/strong> link. Click it to remove the difference from the affiliate&#8217;s unpaid commission balance and update the order&#8217;s recorded commission.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For more detail about how an order&#8217;s commission was calculated, see <a href=\"https:\/\/couponaffiliates.com\/fr\/documents\/commission-breakdown-on-orders\/\">Commission Breakdown on Orders<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Both full refunds, and partial\u00a0refunds\u00a0are taken care of by the plugin. When an order is refunded, it will update the commission earned for that order, and also deduct it from the &#8220;unpaid commission&#8221; if it has been granted already (and not yet been paid out). For partial\u00a0refunds\u00a0it will recalculate and only deduct commission for the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":"","_links_to":"","_links_to_target":""},"doc_category":[25],"doc_tag":[],"class_list":["post-6345","docs","type-docs","status-publish","hentry","doc_category-support","wpbf-post"],"year_month":"2026-09","word_count":196,"total_views":"2787","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"display_name":"Elliot Sowersby","author_link":"#"},"doc_category_info":[{"term_name":"General Questions + Help","term_url":"https:\/\/couponaffiliates.com\/fr\/docs-category\/support\/"}],"doc_tag_info":[],"taxonomy_info":{"doc_category":[{"value":25,"label":"General Questions + Help"}]},"featured_image_src_large":false,"comment_info":0,"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/couponaffiliates.com\/fr\/wp-json\/wp\/v2\/docs\/6345","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/couponaffiliates.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/couponaffiliates.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/couponaffiliates.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/couponaffiliates.com\/fr\/wp-json\/wp\/v2\/comments?post=6345"}],"version-history":[{"count":2,"href":"https:\/\/couponaffiliates.com\/fr\/wp-json\/wp\/v2\/docs\/6345\/revisions"}],"predecessor-version":[{"id":24648,"href":"https:\/\/couponaffiliates.com\/fr\/wp-json\/wp\/v2\/docs\/6345\/revisions\/24648"}],"wp:attachment":[{"href":"https:\/\/couponaffiliates.com\/fr\/wp-json\/wp\/v2\/media?parent=6345"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/couponaffiliates.com\/fr\/wp-json\/wp\/v2\/doc_category?post=6345"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/couponaffiliates.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=6345"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}