Preguntas generales + Ayuda

El campo Aplicar cupón no se muestra en el carrito / pago If the WooCommerce "Apply coupon" field isn't showing on the cart or checkout page, it might be due to a few different reasons. Here's a checklist to… Are shipping costs excluded from stats and calculations? Yes. By default, shipping costs are excluded from both the order totals shown on the affiliate dashboard and the percentage commission calculation. Fe… ¿Puedo asignar usuarios afiliados a varios cupones? Yes, you can assign an affiliate user to multiple coupon codes. If an affiliate user is assigned to more than 1 coupon, and they visit the "affiliate… ¿Puedo utilizar este plugin para campañas de marketing con cupones? Yes, you can use this plugin to manage your coupon marketing campaigns. Simply create a new coupon, and visit the coupon dashboard page, to view usage… Terminología personalizada: Cambia el texto "Afiliado" para que diga otra cosa como "Recomienda a un amigo". If you want to change the word "Affiliate" to something else, you can do this in the "Design" settings tab. This applies in the admin area (except the… ¿Tienen un sitio de demostración donde pueda probar la versión PRO? Yes, you can launch a demo site to try the PRO version here: https://couponaffiliates.com/demo This will launch a brand new test install of WordPress… ¿Funciona el plugin con WooCommerce High-Performance Order Storage? Yes, Coupon Affiliates now supports WooCommerce's new "High-Performance Order Storage" feature. HPOS will help enhance the loading speed of your affil… ¿Cómo puedo evitar que la comisión calculada para pedidos anteriores cambie si actualizo los tipos de comisión? It is possible to make it so that whenever commission is calculated for an order, it will forever stay at that amount, even if you update the commissi… ¿Cómo aplico ajustes fiscales personalizados a las estadísticas y comisiones? If for some reason you have a sales tax that is not applied to WooCommerce orders at checkout or as an itemised value, you may want to apply a custom… ¿Cómo puedo cambiar las comisiones sólo para los pedidos nuevos? By default, if you change the commission rates, it will automatically update the stats/commission for ALL new and past orders on the affiliate dashboa… ¿Cómo puedo obtener ayuda? Top-notch customer support is key for a quality product, so we'll do our very best to resolve any issues you encounter. You can contact us for support… ¿Cómo incluyo o excluyo los impuestos/IVA de las estadísticas y comisiones? By default, tax/VAT is excluded from the affiliate dashboard stats and commission calculations. However, if you want to include it, go to the "Commiss… ¿Cómo conecto manualmente un afiliado a un cliente existente como afiliado vitalicio? You can assign an existing customer as a lifetime referrer for an affiliate (PRO, with lifetime commission enabled). While the link is active, all of… ¿Cómo puedo mostrar sólo los pedidos "completados" en el panel de afiliados? If you only want to show/reward "completed" orders on the coupon affiliate dashboard, then simply go to the "general" plugin settings, and scroll down… Cómo "editar rápidamente" tus códigos de cupón de WooCommerce The "quick edit" feature in the Coupon Affiliates plugin allows you to swiftly update coupon codes, commission rates, and reassign affiliate users wit… Cómo comprobar si los Cron Jobs funcionan en WordPress WordPress cron jobs (WP-Cron) handle scheduled tasks like publishing posts, sending emails, or running plugin updates. Unlike traditional server cron… Cómo personalizar las plantillas de correo electrónico The emails sent out by Coupon Affiliates use the default WooCommerce email template. So any settings/plugins you use to customize the WooCommerce emai… Cómo eliminar un usuario de WordPress To delete a user from your WordPress website, first login, and go to the "Users" section. Hover over the username that you want to delete, and click t… How to install a WordPress plugin via FTP In most cases, you can install a plugin directly from your WordPress dashboard by going to Plugins → Add New → Upload Plugin. However, sometimes this… Cómo unirse al programa beta. To join the beta program to test out new Coupon Affiliates features before they are officially released, in the WP admin area, go to the "Account" men… Cómo asignar manualmente cupones de referencia a pedidos "completados If an order is processing or completed, it is usually no longer possible to add coupons or added a new referrer to that coupon. However, in the "Coupo… ¿Cómo migrar desde otros plugins de afiliación? Looking to migrate from another affiliate plugin? Once you install the Coupon Affiliates plugin, it will look back at the full order history for each… ¿Cómo migrar mis datos a un nuevo sitio web? Currently, we do not have a feature available to easily migrate the plugins data over to another website all in one go. However, it is still possible… Cómo actualizar las estadísticas de pedidos anteriores If you made changes but want past orders to be updated to the new rates, then you may need to refresh the statistics. Warning: this will refresh stats… Cómo eliminar un usuario afiliado There are 2 ways to "delete" an affiliate user, depending on how much of their data you want to remove. Un-assign Affiliate Users The first option is… How to upload and activate the PRO version Download the PRO version from the welcome email that was sent to you when you signed up, and copy the license key for later. 1 - Go to your website ad… Limitar los cupones de WooCommerce para que sólo se puedan utilizar en determinados productos If you want to limit a WooCommerce coupon to only be used on certain products, you can do this by editing the coupon, then go to the "Usage restrictio… Mis funciones y ajustes PRO no se muestran. ¿Cómo puedo solucionarlo? Firstly, please make sure you have installed the PRO version of the plugin. If you do have the PRO version installed, you may need to enable certain m… Mi versión PRO no se activa, se queda en la versión gratuita. Please make sure you have downloaded the PRO version of the plugin and installed that on your website, and are not still using the free version. You c… Sustituye WP-Cron por un Cron Job real Disable default wp-cron.php behavior Add the following like to your wp-config.php file. define('DISABLE_WP_CRON', 'true'); This will disable the defau… Seleccione qué estados de pedido mostrar en el panel de afiliados In the plugin's General settings you can choose which order statuses are required for an order to appear on the affiliate dashboard and be included in… Establezca direcciones de correo electrónico adicionales para las notificaciones de afiliación. (PRO Version) If enabled in the settings, is possible to set additional email addresses for a coupon, to receive all the email notifications for new r… Establecer la fecha de inicio del historial de cupones It is possible to set the coupon history start date for a coupon. This will reset all the statistics for that coupons affiliate dashboard, and only sh… Cambiar la licencia PRO a otro sitio web o dominio To switch your current license over to another website or domain, you will just need to deactivate it from the current website by going to "Account" u… Traducciones y localización Our plugin is fully localized, allowing you to adapt it to your preferred language for a seamless experience. By default, the plugin is in English, bu… Los usuarios no pueden iniciar sesión una vez aceptada su inscripción como afiliados. If your users can not login after their affiliate registration has being accepted, then there is likely a conflict with another plugin happening. Plea… Uso de una licencia para sitios en vivo/de producción, de puesta en escena, de desarrollo y localhost Coupon Affiliates plugin licenses can be activated on localhost/staging/dev environments without the need to purchase any additional licenses. Localho… Uso de una licencia para sitios activos y de ensayo It is possible to use one license for both your live site and staging site, as long as the staging site meets certain criteria. Localhost, staging and… ¿Qué ocurre cuando un pedido se reembolsa o se reembolsa parcialmente? Both full refunds, and partial refunds are taken care of by the plugin. When an order is refunded, it will update the commission earned for that order… ¿Cuál es la diferencia entre el plan anual y el plan vitalicio? With the 'yearly' plan, you'll get the Pro plugin features, future updates and support for 1 year, and need to renew each year to keep these. With the… ¿Se añadirán más funciones en el futuro? Yes! New features are added frequently, most of which are based on feedback. View our changelog here. You can check out our roadmap here. If you have…