Questions générales + aide

Le champ Appliquer le coupon ne s'affiche pas dans le panier / la caisse If the WooCommerce "Apply coupon" field isn't showing on the cart or checkout page, it might be due to a few different reasons. Here's a checklist to… Are shipping costs excluded from stats and calculations? Yes. By default, shipping costs are excluded from both the order totals shown on the affiliate dashboard and the percentage commission calculation. Fe… Puis-je affecter des utilisateurs affiliés à plusieurs coupons ? Yes, you can assign an affiliate user to multiple coupon codes. If an affiliate user is assigned to more than 1 coupon, and they visit the "affiliate… Puis-je utiliser ce plugin pour des campagnes de marketing par coupons ? Yes, you can use this plugin to manage your coupon marketing campaigns. Simply create a new coupon, and visit the coupon dashboard page, to view usage… Terminologie personnalisée : Modifier le texte "Affilié" pour dire quelque chose d'autre, par exemple "Parrainer un ami". If you want to change the word "Affiliate" to something else, you can do this in the "Design" settings tab. This applies in the admin area (except the… Avez-vous un site de démonstration où je pourrais essayer la version PRO ? Yes, you can launch a demo site to try the PRO version here: https://couponaffiliates.com/demo This will launch a brand new test install of WordPress… Le plugin fonctionne-t-il avec WooCommerce High-Performance Order Storage ? Yes, Coupon Affiliates now supports WooCommerce's new "High-Performance Order Storage" feature. HPOS will help enhance the loading speed of your affil… Comment puis-je éviter que la commission calculée pour les commandes passées ne change si je mets à jour les taux de commission ? It is possible to make it so that whenever commission is calculated for an order, it will forever stay at that amount, even if you update the commissi… Comment appliquer des ajustements fiscaux personnalisés aux statistiques et aux commissions ? If for some reason you have a sales tax that is not applied to WooCommerce orders at checkout or as an itemised value, you may want to apply a custom… Comment modifier les taux de commission pour les nouvelles commandes uniquement ? By default, if you change the commission rates, it will automatically update the stats/commission for ALL new and past orders on the affiliate dashboa… Comment obtenir de l'aide ? Top-notch customer support is key for a quality product, so we'll do our very best to resolve any issues you encounter. You can contact us for support… Comment inclure ou exclure les taxes/la TVA des statistiques et des commissions ? By default, tax/VAT is excluded from the affiliate dashboard stats and commission calculations. However, if you want to include it, go to the "Commiss… Comment connecter manuellement un affilié à un client existant en tant qu'affilié à vie ? You can assign an existing customer as a lifetime referrer for an affiliate (PRO, with lifetime commission enabled). While the link is active, all of… Comment afficher uniquement les commandes "terminées" sur le tableau de bord de l'affilié ? If you only want to show/reward "completed" orders on the coupon affiliate dashboard, then simply go to the "general" plugin settings, and scroll down… Comment éditer rapidement vos codes de coupons WooCommerce The "quick edit" feature in the Coupon Affiliates plugin allows you to swiftly update coupon codes, commission rates, and reassign affiliate users wit… Comment vérifier si les tâches Cron fonctionnent sur WordPress WordPress cron jobs (WP-Cron) handle scheduled tasks like publishing posts, sending emails, or running plugin updates. Unlike traditional server cron… Comment personnaliser les modèles de courrier électronique The emails sent out by Coupon Affiliates use the default WooCommerce email template. So any settings/plugins you use to customize the WooCommerce emai… Comment supprimer un utilisateur WordPress To delete a user from your WordPress website, first login, and go to the "Users" section. Hover over the username that you want to delete, and click t… How to install a WordPress plugin via FTP In most cases, you can install a plugin directly from your WordPress dashboard by going to Plugins → Add New → Upload Plugin. However, sometimes this… Comment participer au programme bêta. To join the beta program to test out new Coupon Affiliates features before they are officially released, in the WP admin area, go to the "Account" men… Comment attribuer manuellement des coupons de parrainage aux commandes "terminées" ? If an order is processing or completed, it is usually no longer possible to add coupons or added a new referrer to that coupon. However, in the "Coupo… Comment migrer à partir d'autres plugins d'affiliation ? Looking to migrate from another affiliate plugin? Once you install the Coupon Affiliates plugin, it will look back at the full order history for each… Comment migrer mes données vers un nouveau site web ? Currently, we do not have a feature available to easily migrate the plugins data over to another website all in one go. However, it is still possible… Comment rafraîchir les statistiques pour les commandes antérieures ? If you made changes but want past orders to be updated to the new rates, then you may need to refresh the statistics. Warning: this will refresh stats… Comment supprimer un utilisateur affilié There are 2 ways to "delete" an affiliate user, depending on how much of their data you want to remove. Un-assign Affiliate Users The first option is… How to upload and activate the PRO version Download the PRO version from the welcome email that was sent to you when you signed up, and copy the license key for later. 1 - Go to your website ad… Limiter les coupons WooCommerce à certains produits seulement If you want to limit a WooCommerce coupon to only be used on certain products, you can do this by editing the coupon, then go to the "Usage restrictio… Mes fonctions et paramètres PRO ne s'affichent pas. Comment puis-je résoudre ce problème ? Firstly, please make sure you have installed the PRO version of the plugin. If you do have the PRO version installed, you may need to enable certain m… Ma version PRO ne s'active pas, elle reste sur la version gratuite. Please make sure you have downloaded the PRO version of the plugin and installed that on your website, and are not still using the free version. You c… Remplacer WP-Cron par un vrai job Cron Disable default wp-cron.php behavior Add the following like to your wp-config.php file. define('DISABLE_WP_CRON', 'true'); This will disable the defau… Sélectionner les statuts de commande à afficher sur le tableau de bord de l'affilié In the plugin's General settings you can choose which order statuses are required for an order to appear on the affiliate dashboard and be included in… Définir des adresses électroniques supplémentaires pour les notifications d'affiliation. (PRO Version) If enabled in the settings, is possible to set additional email addresses for a coupon, to receive all the email notifications for new r… Définir la date de début de l'historique des coupons It is possible to set the coupon history start date for a coupon. This will reset all the statistics for that coupons affiliate dashboard, and only sh… Transférer la licence PRO vers un autre site web ou domaine To switch your current license over to another website or domain, you will just need to deactivate it from the current website by going to "Account" u… Traductions et localisation Our plugin is fully localized, allowing you to adapt it to your preferred language for a seamless experience. By default, the plugin is in English, bu… Les utilisateurs ne peuvent pas se connecter après l'acceptation de leur inscription en tant qu'affilié. If your users can not login after their affiliate registration has being accepted, then there is likely a conflict with another plugin happening. Plea… Utilisation d'une licence pour les sites Live / Production, Staging, Dev et Localhost Coupon Affiliates plugin licenses can be activated on localhost/staging/dev environments without the need to purchase any additional licenses. Localho… Utilisation d'une licence pour les sites live et les sites de démonstration It is possible to use one license for both your live site and staging site, as long as the staging site meets certain criteria. Localhost, staging and… Que se passe-t-il lorsqu'une commande est remboursée ou partiellement remboursée ? Both full refunds, and partial refunds are taken care of by the plugin. When an order is refunded, it will update the commission earned for that order… Quelle est la différence entre le plan annuel et le plan à vie ? With the 'yearly' plan, you'll get the Pro plugin features, future updates and support for 1 year, and need to renew each year to keep these. With the… D'autres fonctionnalités seront-elles ajoutées à l'avenir ? Yes! New features are added frequently, most of which are based on feedback. View our changelog here. You can check out our roadmap here. If you have…