Errors and Issues

Search the documentation or ask the AI agent anything about the plugin.

Affiliate dashboard is not showing, or it doesn’t stop saying “loading”. How do I fix this? Page Not Found If your affiliate dashboard page is saying page not found, please ensure you have added the shortcode [couponaffiliates] to a page, the… Dashboard link is showing a 404 error? If your affiliate dashboard links is showing a 404 error please check the following: You have added the main shortcode to a page: [couponaffiliates] T… Hosted with Cloudways? How to fix ajax loading error on affiliate dashboard. If your website is hosted with Cloudways, there is a good chance you are getting the ajax loading error on the affiliate dashboard, and have had to to… How to enable and check WP_DEBUG Logs in WordPress Here is the simplest way to understand and enable WP_DEBUG_LOG to check for errors on your website. What is WP_DEBUG_LOG? When things go wrong behind… How to fix “ERROR: Failed to load ajax request.” If you are getting the message "ERROR: Failed to load ajax request" on your affiliate dashboard, or it is constantly loading, it is likely something i… How to fix “Invalid Post Type” error. If you are getting the error "Invalid Post Type" when trying to view a custom post type, like the performance bonuses, then the most likely fix for th… How to Fix “404 Error on Posts or Pages” in WordPress If you are encountering a “404 Error” when trying to view a specific post or page on your WordPress site, there are a few common reasons why this migh… How to fix empty admin reports (showing as “0”). If you are experiencing issues with admin reports being empty or showing all stats as "0", there are a few reasons that this could be the case. PHP Ti… How to Increase “PHP Time Limit” on a WordPress Site Increasing the PHP time limit in WordPress is essential for running scripts longer without interruption. This guide explains multiple methods to safel… How to increase PHP “Max Input Vars” Limit If a plugin settings save fails, the plugin now shows the reason. Bulk saves are also split so they usually fit within a typical max_input_vars limit.… My email notifications are not working. How do I fix this? If the email notifications from the plugin are not working, there are a few reasons why this may be the case. (1) Firstly, go to the plugin settings p… Referral links redirect to blog/posts page Are you referring links on the home page redirecting to the blog or posts page? Some themes/SEO/caching setups trigger a "canonical redirect" on the h… Short URLs are not working, how do I fix them? Short URLs look like https://yoursite.com/link/fnhj7rdk, and redirect to the affiliate's full referral URL. If yours are showing a 404 or not redirect… The stats/content isn’t loading on my dashboard. How can I fix this? This is a rare issue, likely due to a jQuery conflict on your site probably caused by another plugin or your theme. Please try the following: Upgradin… Website being attacked by fake users? How to stop it and bulk delete them. If your website is suddenly flooded with a large number of fake affiliate registrations, it can be an alarming experience. This guide will walk you th… Why referral links / URLs may not work, and how to fix them. Referral links in the Coupon Affiliates plugin rely on cookies to track referrals effectively. If these links are not working, it’s often because cook… WooCommerce password reset link shows “page not found”. The "Page not found" error when using the WooCommerce password reset link is typically caused by one of the following issues: 1. Permalink Settings Wo…